Cookie Policy

This Cookie Policy is intended to inform users about the procedures used for collecting, through cookies and/or other monitoring technologies, the information provided while navigating the website www.weareenergy.enel (hereinafter referred to as the “Site”).

The data controller of the personal data collected through the Site is Enel S.p.A., with registered office in Viale Regina Margherita n. 137, 00198, Rome, VAT number 15844561009 (hereafter referred to as “Enel”), which will process the personal data in accordance with the provisions of the applicable legislation on the protection of personal data.

1. ABOUT COOKIES

1.1. Cookies are small text files that sites visited by users transmit to the device used to access the site (computer, tablet, smartphone, notebook, etc.), in which they are stored and then re-transmitted to the same sites at the time of the next visit by the same user. Cookies may be subject to the requirement for prior consent.

1.2. The cookie makes it possible to identify the device on which it is stored for its entire period of validity or registration. During visits to the Site, information concerning navigation data received from the user’s device may be stored in “cookies” installed on the device.

1.3. Cookies perform various functions and make it possible to navigate on the Site efficiently, remembering the user’s preferences and improving the navigation experience. Cookies can also help to personalize the adverts shown during navigation and marketing activities addressed to the user, guaranteeing that they tailored to match the user’s interests and preferences.

1.4. Cookie settings can be changed at any time. Further information concerning the cookies used on the Site and on the method of managing cookie settings are given below.

2. TYPES OF COOKIES USED

2.1. At the time of connection to the Site via the browser, cookies can be installed on the user’s device in order to recognise it, guarantee use of the Site for the period of validity of the cookies, and collect information on visits to the Site.

2.2. While navigating on the site, the user’s device may also receive cookies sent by different sites or web servers (so-called “third parties”), on which certain elements (e.g.: images, maps, sounds, specific links to pages of other domains) present on the site that the user is visiting may be hosted. In this context, the following cookie types are possible:

2.2.1. First-party cookies, transmitted directly by Enel to the user’s device.

2.2.2. Third-party cookies, originating from a third party but transmitted on behalf of Enel.

2.3. Depending on the aims for which they are used, cookies can be:

2.3.1. Technical Cookies: their use does not require the user’s consent, and their use is strictly limited to the transmission of session ID data (random numbers generated by the server) required to allow safe and efficient exploration of the Site; technical cookies are not stored on the user’s computer and they are cleared when the browser is closed. The purpose of these cookies is to assure security and improve the service offered.

In particular, Enel uses the following Technical Cookies:

  • WAE-SESS, WAE SEED (Session – First-party): A single identifier of the user’s session on the website, deleted when the browser is closed.
  • wordpress_[hash] (Session – First-party): WordPress cookie for storage of details of authentication details of authorized users.
  • wordpress_logged_in_[hash] (Session – First-party): Used to show if a wordpress user is logged in.
  • wordpress_test_cookie (Session – First-party): Cookie used to check if the cookies are enabled on the browser.
  • wp-wpml_current_language (1 Day – First-party): Cookie used to store the language preferences of wordpress users.
  • isAcceptedCookiePolicy (3 Months – First-party): Cookie popup consent banner informing of the use of cookies on the website.

2.3.2. Analytics Cookies: Enel uses cookie analytics to analyse the number of users that visit the Site and the ways in which the website is used, collecting the information in aggregate form. In this case, they are comparable to technical cookies and do not require the user’s consent. Alternatively, their use can be allowed with the prior authorisation of the user (e.g. as analytics cookies of a Third Party that combines them with other processing).

In particular, Enel uses the following cookies:

  • _ga (2 Years – THird-party): Used by Google Analytics to identify users.
  • _gid (24 Hours – Third-party): Used by Google Analytics to identify users.
  • _gat (1 Minute – Third-party): Used by Google Analytics to keep track of rate.
  • _gat_weareenergy (1 Minute – Third-party): Used by Google Analytics to keep track of the request rate.

2.3.3. Profiling Cookies: their use requires the acquisition of the user’s consent. Profiling cookies are designed to create user profiles and are used to send advertising messages in line with the preferences expressed by the user in the context of surfing the net or to improve the browsing experience. These cookies can be used for such purposes only with the user’s consent.

3. COOKIE MANAGEMENT USING COOKIE CONSENT MANAGEMENT TOOLS

3.1. It is possible to select cookie preferences through a specific dynamic banner, during the first access to the Site. The user can always update their preferences subsequently.

4. MANAGEMENT OF COOKIES VIA THE BROWSER SETTINGS

4.1. Most Web browsers allow you to check the cookies stored on your hard drive, block all cookies or receive a warning whenever a cookie is installed. In certain cases, however, omitted installation of a cookie may make it impossible to access certain sections of the Website.

4.2. The methods offered by the main browsers to allow users to set their preferences for the use of cookies are illustrated below:

4.3. If using a mobile device, refer to the instruction manual to find out how to manage cookies.

4.4. For more information on cookies, including how to view the cookies that have been set on the device, how to manage them and how to remove them, visit www.allaboutcookies.org.

For further information on user personal data processing, please read our Privacy Policy.